Privacy Policy

ZXP Ventures LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, purchase a collectible LED lamp or related product, contact customer support, submit a review, join a marketing list, or otherwise interact with our online store and related services (collectively, the "Services").

This Privacy Policy should be read together with our Terms of Service and Refund and Return Policy. By using the Services, you acknowledge the practices described in this Privacy Policy.

Information you provide

We may collect information you provide when you place an order, create or access an account, contact us, join an email or text list, enter a promotion, or submit content. This information may include:

• Name, email address, telephone number, shipping address, and billing address.
• Order details, purchase history, returns, refunds, and customer-support communications.
• Account information and preferences.
• Reviews, ratings, photographs, videos, survey responses, and other content you choose to submit.
• Any other information you voluntarily provide.

Information collected automatically

When you use the Services, we and our service providers may automatically collect information through cookies, pixels, tags, log files, and similar technologies. This may include your IP address, browser, device, operating system, approximate location, referring page, pages viewed, session activity, cart activity, purchases, advertising interactions, and other technical or usage information.

Information from third parties

We may receive information from ecommerce, payment, fraud-prevention, shipping, marketing, analytics, social-media, and advertising partners. The information we receive depends on your interaction with those services and their privacy practices.

We may use personal information to:

• Process payments, fulfill orders, provide tracking, and handle returns or refunds.
• Operate customer accounts and provide customer support.
• Communicate about orders, product updates, launches, promotions, and restocks.
• Operate, secure, troubleshoot, personalize, and improve the Services.
• Measure website performance, advertising effectiveness, and customer engagement.
• Detect fraud, abuse, security incidents, and violations of our policies.
• Comply with legal, tax, accounting, and regulatory obligations.
• Protect our rights, customers, business, and the public.

We use cookies and similar technologies for essential store functions, analytics, personalization, fraud prevention, and advertising. These technologies may remember items in your cart, keep the website functioning, measure visits and purchases, and help us understand which marketing campaigns lead to visits or sales.

You may manage cookies through your browser or device settings. Blocking some cookies may prevent portions of the Services from working properly. Where required by applicable law, we honor recognized opt-out preference signals, including Global Privacy Control, when supported.

We do not sell personal information for money. We may disclose personal information to service providers and business partners that help us operate the Services, including:

• Ecommerce and checkout providers, including Shopify.
• Payment processors and fraud-prevention providers.
• Warehouses, fulfillment providers, shipping carriers, and delivery partners.
• Website hosting, content delivery, security, analytics, and technical-support providers.
• Email, SMS, customer-support, review, and marketing providers.
• Advertising platforms and social-media companies.
• Professional advisers, insurers, auditors, and legal or regulatory authorities.

Some privacy laws may define certain advertising-related disclosures as a "sale," "sharing," or use for targeted advertising even when no money changes hands. Where applicable, you may exercise an opt-out right as described below.

We may also disclose information in connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, subject to applicable law.

Payments are processed by third-party payment providers. We generally do not store complete payment-card numbers or security codes on our own servers. Payment providers process information under their own privacy policies and security practices.

If you submit a review, rating, photograph, video, social-media post, or other content, we may display and use that content as permitted by our Terms of Service. Information included in publicly displayed content may be visible to other people. Do not include information you do not want made public.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, complete transactions, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may unsubscribe from promotional emails by using the unsubscribe link in the message. You may opt out of promotional text messages by following the instructions in the message. Transactional messages about orders or accounts may still be sent.

Depending on where you live and subject to legal exceptions, you may have the right to request access to, correction of, deletion of, or a copy of personal information, and to opt out of certain sales, sharing, or targeted advertising. You may also have the right to appeal a decision or use an authorized agent.

To submit a privacy request, email zxpventuresllc@gmail.com with the subject line "Privacy Request." We may need to verify your identity before completing a request. We will not unlawfully discriminate against you for exercising a privacy right.

The Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us so we can review and delete it where appropriate.

Purchases by anyone who has not reached the age of majority in their jurisdiction must be made with the involvement and permission of a parent or legal guardian.

The Services may link to or integrate with third-party services that operate under their own privacy policies. We are not responsible for the privacy practices of independent third parties.

Our business is operated from the United States. If you access the Services from another country, your information may be processed in the United States or other locations where our providers operate.

We may update this Privacy Policy from time to time. The revised policy will be posted with a new "Last Updated" date. Additional notice will be provided when required by law.

For privacy questions or requests, contact:

ZXP Ventures LLC
zxpventuresllc@gmail.com